Restoring from Backup

How to restore an Odoo service from a backup.

If something goes wrong — accidental data deletion, a failed upgrade, or any other issue — you can restore your Odoo service from a previous backup.

#How restoration works

A backup contains everything needed to restore your Odoo instance:

  • The database with all your business data
  • The filestore with all uploaded files and attachments

Restoring replaces the current state of the service with the backed-up version.

#Restoration options

#Create a copy from backup

The safest approach is to create a new, independent service from a backup. The original service remains untouched.

#1. Open the Backups tab

Navigate to the service and open the Backups tab.

#2. Click Create Copy

Find the completed backup you want to use and click Create Copy on that row.

#3. Choose neutralization

In the modal, decide whether to Neutralize sensitive data. When enabled, passwords, emails, and other sensitive data will be sanitized in the copy.

#4. Confirm

Click Create Copy to start. A new service will be provisioned and the backup restored into it.

The new copy appears in the Copies tab of the original service once provisioning and restoration are complete.

#Direct restoration

For urgent situations, you can restore directly to the existing service.

#1. Open the Backups tab

Navigate to the service and open the Backups tab.

#2. Click Restore

Find the completed backup and click Restore on that row.

#3. Confirm the restoration

Read the warning carefully and click Yes, Restore to proceed.

The restore process will:

  1. Create a safety backup of the current state
  2. Stop the service
  3. Replace the database and filestore with the backup
  4. Start the service again

Direct restoration overwrites the current database. Any data created after the backup was taken will be lost. Consider creating a copy first if you're unsure.

#Upload & Restore

You can upload an external Odoo backup file (.zip) and restore it directly into the service. This is useful for migrating from another Odoo instance or restoring from a locally stored backup.

#1. Open the Backups tab

Navigate to the service and open the Backups tab.

#2. Click Upload & Restore

Click the Upload & Restore button in the header.

#3. Select the backup file

Upload an Odoo backup file (.zip) and optionally add a description.

#4. Confirm

Click Upload & Restore. The file will be uploaded to your backup destination, then the restore process begins — including a safety backup of the current state.

This will stop the service temporarily and overwrite the current database and filestore. Any data created after the uploaded backup will be lost.

#Downloading a backup

If you need to restore manually or move data to a different system:

  1. Go to the service's Backups tab
  2. Find the backup you want
  3. Click Download to get a temporary download link
  4. The download contains the database dump and filestore archive

Download links expire after a set period for security. Generate a new link if the previous one has expired.

#Best practices

  • Test your backups — Periodically restore a backup to a copy to verify it works
  • Keep multiple backups — Don't rely on a single backup; use scheduled backups with retention
  • Back up before changes — Always create a manual backup before major operations
Scheduling Overview